InfinityAI Frequently Asked Questions

The AppViewX InfinityAI provides an intuitive experience across help, navigation, search, and reporting. By understanding user intent expressed in plain English, it provides contextual, role-specific guidance drawn from verified product knowledge and helping users get things done faster and smarter.
When utilizing the InfinityAI service for documentation, AppViewX retains both the question user provides in the chat and the corresponding response from the model.
AppViewX stores the input and the responses in encrypted format for improving the accuracy and metrics purpose. AppViewX uses OpenAI api, the user provided input will not be used for training the model. Refer to the OpenAI data policy for more details.

https://openai.com/enterprise-privacy/

When using the InfinityAI service, the OpenAI APIs are utilized, and conversations are stored in encrypted format in OpenAI; however, no identity or personal data is shared with OpenAI. AppViewX also recommends users to avoid entering any proprietary, personal, or sensitive information.
No. AppViewX does not sell user provided content to third parties.

Contact Information

For any questions, technical support, or assistance concerning the Service, please contact us at [email protected]. We will use commercially reasonable efforts to answer any questions and support inquiries within a reasonable time.

Updates

We reserve the right to modify and update these FAQ time to time to keep the information up to date.